top of page

Payment policy

We strive to make the purchasing process on L'Orientale Origine as simple and secure as possible. Please read the terms and conditions governing payments on our site.

1. Payment methods
We accept several payment methods for the convenience of our customers. You can make a payment using:

  • Bank cards (VISA, MasterCard, Maestro, other payment systems);

  • Payment systems (PayPal, Google Pay, Apple Pay, etc.);

  • Other methods available on the website during order placement.

2. Currency
All payments are made in the currency specified on the website during the order process. This is usually the currency of your country or the currency of the payment system.

3. Payment security
We use the latest technology to protect your payment information. All transactions are processed through secure payment gateways that comply with international security standards (PCI DSS).

4. Payment processing
Payments are processed instantly after order confirmation. If there are any issues with your payment, we will contact you to clarify the information.

5. Payments through third-party payment systems
If you choose to pay through third-party payment systems such as PayPal, Google Pay or others, we are not responsible for any failures or delays associated with these systems. You should contact the support service of the relevant payment system to resolve any issues.

6. Refund
If you return an item, your funds will be refunded to the same payment method you used to make the purchase. The refund process may take 5 to 7 business days, depending on the payment system.

7. Taxes and fees
All prices on the site include taxes as required by the laws of the country you are purchasing from. If additional fees, such as customs duties, are applicable, they may be charged separately and will depend on the country of delivery.

bottom of page